At the School of Business Informatics and Mathematics, we evaluate our lectures and seminars every semester by having students complete paper-and-pencil questionnaires. This allows students to give teachers an assessment of the quality and standard of their courses before the examination period and the end of the semester. The school collects the data in anonymized form, then evaluates them and transmits them to the responsible bodies in accordance with the evaluation statutes of the University of Mannheim.
In 2014, the Department of Quality Management of the University of Mannheim developed a cross-school graduates survey in cooperation with all schools and departments. Two years after they have left with a degree, graduates are asked to provide the University of Mannheim with information on their labor market entry and their professional career. Graduates also evaluate the study conditions and the curriculum by taking their own professional situation into account. The overarching goal is for the University of Mannheim to gain insights into the quality of education and to identify potential for improvement.
The University of Mannheim continuously strives to improve the conditions for studying, teaching and the support for our students. For this reason, the university conducts a survey among all former students, including both graduates and students who have either dropped out of their program or changed to another higher education institution. They are asked for their opinion on study conditions and their plans for the future after their disenrollment. The survey also helps the university to learn about the reasons why students drop out or change the program or university.
The school also conducts surveys among students currently pursuing bachelor’s and master’s degrees to measure their overall workload and its distribution during the semester. The workload is measured in hours and includes all time spent on activities directly related to achieving a program’s course requirements. Time spent in courses such as lectures, seminars, exercise courses, and study groups, as well as time that is required for self-study, writing term papers, mandatory internships, and preparing for and taking exams is taken into account. The workload of each course is expressed in ECTS credits (European Credit Transfer and Accumulation System). Students should obtain 60 ECTS credits per academic year, which is 30 ECTS credits per semester. The school uses the results from the workload surveys to systematically improve its programs.